Privacy Policy

Privacy Statement

This Privacy Statement explains how Maltar and our subsidiaries and affiliates transmit, use, share and protect business, financial, and personal information. This statement refers to all information provided, transmitted, or submitted on this website and mobile applications (“Site”). This notice is available on the homepage of this Site and at every login page where personally identifiable information may be requested. Your privacy, and the privacy of the information provided, are important to us. We use reasonable care to shield data provided by customers or customers’ employees from loss, misuse, unauthorized access, disclosure, alteration, and untimely destruction. We do not grant access to personal information about you except as otherwise set forth herein. We do not give or exchange personal information provided or transmitted to our site(s) with any third parties for their marketing purposes. At times, we will provide you with links to other websites. We encourage our users to be aware when they leave our site and to read privacy statements regarding personally identifiable information.

Information and Use

What information is provided or transmitted

We limit the information that customers or customers’ employees provide to Maltar to the information that we need to administer and improve the Site, to present our products and services (“Services”) to our customers, and to fulfill any legal and regulatory requirements.

The categories of personal information that we may request that customers or the employees of customers provide include the following:

  • Contact information to allow us to communicate with you
  • Employer information, including financial and bank account information, to provide the Services
  • Employee information, including social security number, date of birth, financial, bank account, geolocation data, medical and beneficiary information, to provide the Services
  • Credit, debit, or cash/payment card information is used, such as for billing
  • Credit or debt history regarding your creditworthiness or credit history, with proper disclosures
  • Employment history and application information that can be used to determine eligibility for a job opening via our recruiting module

How personal information is submitted and/or transmitted

We do not require you to provide any personal information to have general access to the Site. However, to access or use certain information, features, or Services at the Site, you may be required to provide personal information. Personal information is primarily submitted and/or transmitted:

  • When you utilize the Services, we obtain from you the information we need to provide the Services
  • From applications, forms, and other information you provide us on the Site
  • When you establish an account or an account is established for you at the direction of your employer, to receive Services
  • From survey responses and/or site registration
  • If you provide us with comments or suggestions, request information about our Services, or contact our customer service department via phone, email, or other forms of communication
  • From consumer and business reporting agencies regarding your creditworthiness or credit history
  • From third parties to verify information given to us
  • From the information, you may provide via Social Media. For information regarding safe and productive participation in our social media community, view our Social Media Guidelines

How personal information is used

We use the information provided on the Site to perform the Services you request. We limit the submission and transmittal of personal customer information that we need to:

  • Facilitate customer requested Services, transactions, investments, distributions, and benefits
  • Provide superior service to our customers
  • Comply with legal, reporting, and regulatory requirements
  • Administer and improve our websites
  • Detect fraud or theft to protect our business and customer information
  • Contact you with information on Services, new Services or products, or upcoming events
  • Facilitate applicant tracking and recruitment

Biometrics – Collection, Transmission, Retention, and Destruction

For this Policy, “biometrics” may include an individual’s physiological characteristics that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Examples of biometrics include, but are not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted.

How aggregated, non-personal information is used

We may collect general, non-personal, statistical information about the users of the Site and our services to determine information regarding the use of our Site and general information about our customers. We may also group this information to provide general aggregated data, such as the Maltar Small Business Jobs Index or the SurePayroll Small Business Scorecard. The aggregated data will not personally identify any customers or visitors to the Site.

How cookies are used

A “cookie” is a piece of data that our Site may provide to your browser while you are at our Site. The information stored in a cookie is used for user convenience purposes, such as reducing repetitive messages, tracking helper tool versions, and retaining user display preferences. If a user rejects the cookie, they will be able to browse the Site but will be unable to use our online application. Maltar may use third-party service providers to use cookies, web beacons, and similar technologies to collect, transmit, or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt-out of this information tracking using a web browser that supports Do Not Track functionality, or by manually opting out via sites like the Digital Advertising Alliance Consumer Choice Page. (

Children under 13 years of age

This site is not intended for children under 13 years of age. We do not knowingly collect and/or transmit personal information from children under 13 years of age. All dependent data needed for benefits enrollment is customarily provided by the employee/guardian and kept secure as indicated in this Statement.

Parties With Whom Information May Be Shared

Information is shared to facilitate the Services needed to properly and efficiently handle duties related to your account. We may share information with:

  • Government agencies to fulfill legal, reporting, and regulatory requirements
  • Attorneys, accountants, and auditors
  • Credit reporting agencies to supply vendor references on the client’s behalf
  • Our employees, affiliated companies, subsidiaries, agents, and third-party service vendors perform Services related to your account, offer additional Services, perform analysis to determine qualifications to receive future services or collect amounts due.
  • Banking and brokerage firms to complete payroll processing and securities transactions
  • Credit bureaus and similar organizations, law enforcement, or government officials. We reserve the right to release information if we are required to do so by law or if, in our business judgment, such disclosure is reasonably necessary to comply with legal process, in a fraud investigation, an audit, or examination.

How to Access and Correct Your Information

Keeping your information accurate and up-to-date is very important. You can review or correct your account information by contacting a customer service representative. If you have an account at the Site, you can make changes to your account information after you log in to the Site from your PC or wireless device and use the online tools. Note that some information changes may be done by or have to be done through your employer.

Security Center

For information about our commitment to protecting the security and integrity of our customers’ information, please refer to the Security Center.

Changes to This Privacy Statement

This statement may be revised from time to time due to legislative changes, changes in technology or our privacy practices, or new uses of customer information not previously disclosed in this Statement. Revisions are effective upon posting and your continued use of this Site will indicate your acceptance of those changes. Please refer to this Statement regularly.

If you have any comments, concerns, or questions about this Privacy Statement, please contact us any time.